Frequently Asked Questions

We recommend booking at least 2–4 weeks in advance to ensure availability, especially during peak seasons (spring and summer). Last-minute bookings are welcome, but our most popular items may already be reserved.

All rental prices are per day and include the equipment itself. Delivery, setup, and breakdown services may be available depending on your location — contact us for a custom quote that includes these services.

Yes. A $25.00 refundable deposit is included in your grand total. This deposit is fully refunded at the end of your event provided all equipment is returned in its original condition. See our Terms & Conditions for full details.

We understand accidents happen. Normal wear-and-tear is expected. However, significant damage beyond reasonable use may result in a deduction from your refundable deposit or additional charges. Our Terms & Conditions outline our full equipment responsibility policy.

Yes! We provide white-glove delivery to your venue, professional setup, and complete breakdown after your event. These services vary by location and event size — please reach out for a tailored quote.

Cancellations made more than 7 days before the event date are eligible for a full refund of your deposit. Cancellations within 7 days may forfeit the deposit. Please refer to our Terms & Conditions for complete cancellation terms.

Absolutely. We encourage you to view our Gallery for real event photos, and visit our Catalog for detailed item descriptions. In-person viewings can be arranged by appointment — contact us to schedule one.

Our Photo Booth is a fully configurable experience. Choose between our Starter ($199) or Popular ($250) base packages, then add extras like an extra hour of service, balloon garlands, or floral wall backdrops. The booth includes a touch-screen, props, and digital delivery of all photos. All configuration is done right from our booking page.

We are based in Indianapolis, IN and proudly serve the greater Indianapolis metropolitan area and surrounding counties. Visit our Service Area page for a detailed map and coverage details.

We currently accept cash, checks, and bank transfers. Full payment is due on or before your event date. We'll provide a detailed invoice upon booking so you know exactly what to expect. Online card payments are coming soon!

Rental pricing is per day. When you book, you select both an event date and a return date. The total rental cost is calculated based on the number of days between those two dates. Need an extended rental? Just set a later return date when booking.

We understand weather is unpredictable. Our Terms & Conditions include a weather policy. Generally, we recommend having a backup indoor plan, and we're happy to work with you on rescheduling if severe weather is forecast. Tents are also available for outdoor events — check our Catalog!